Roadmap.

Where SupportScore is headed, in three phases.

1. Phase 1

   Initial launch and engagement

   • Launch rating functionality and socialize
   • Aggregate data and share insights
   • Assess for added features
2. Phase 2

   Automate and AI-ify

   • Add forum functionality for peer-to-peer engagement
   • Add AI for improved UX
   • Add agentic AI for personalized guidance
3. Phase 3

   Deliver value

   • Leverage support data, governmental regulations, and legal or financial avenues to hold companies accountable
   • Connect with companies reviewed here to inform CX improvements
   • Rollout value-add features based on $SUP quantity