Wells Fargo
Banking · United States · 1 rating
-5.6
SupportScore
Resolution rate
0%
Avg. duration
22 min
Industry rank
#4 / 4
Trend (90d)
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Dimension scores
Speed
-6.0
Resolution
-5.0
Agent
-5.5
Ease
-6.0
-100+10
By channel
Phone
-5.6
Chat
—
Email
—
In-person
—
Social
—
Web / App
—
-100+10
Recent reviews
JU
justinpaul
Phone · yesterday
-5.6
Fraud flag removed only after I visited a branch, phone support could not do it.
Speed -6Resolution -5Agent -5.5Ease -6