Spirit
Airlines · United States · 1 rating
-7.2
SupportScore
Resolution rate
0%
Avg. duration
35 min
Industry rank
#2 / 2
Trend (90d)
—
Dimension scores
Speed
-7.5
Resolution
-8.0
Agent
-6.5
Ease
-6.8
-100+10
By channel
Phone
—
Chat
—
Email
-7.2
In-person
—
Social
—
Web / App
—
-100+10
Recent reviews
JU
justinpaul
Email · yesterday
-7.2
Verified
Refund request answered with a template that ignored my attachment.
Speed -7.5Resolution -8Agent -6.5Ease -6.8