Frontier
Telecom · United States · 1 rating
-8.9
SupportScore
Resolution rate
0%
Avg. duration
35 min
Industry rank
#4 / 4
Trend (90d)
—
Dimension scores
Speed
-9.0
Resolution
-9.5
Agent
-8.0
Ease
-8.5
-100+10
By channel
Phone
-8.9
Chat
—
Email
—
In-person
—
Social
—
Web / App
—
-100+10
Recent reviews
JU
justinpaul
Phone · yesterday
-8.9
Outage for four days with no callback despite two promises.
Speed -9Resolution -9.5Agent -8Ease -8.5