CVS Health
Healthcare · United States · 1 rating
-5.9
SupportScore
Resolution rate
0%
Avg. duration
35 min
Industry rank
#1 / 1
Trend (90d)
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Dimension scores
Speed
-6.5
Resolution
-5.5
Agent
-6.0
Ease
-5.5
-100+10
By channel
Phone
-5.9
Chat
—
Email
—
In-person
—
Social
—
Web / App
—
-100+10
Recent reviews
JU
justinpaul
Phone · yesterday
-5.9
Prescription mix-up never explained, and I was transferred to the same person twice.
Speed -6.5Resolution -5.5Agent -6Ease -5.5