Costco
Retail · United States · 1 rating
+7.2
SupportScore
Resolution rate
100%
Avg. duration
22 min
Industry rank
#3 / 3
Trend (90d)
—
Dimension scores
Speed
6.5
Resolution
8.0
Agent
7.5
Ease
7.0
-100+10
By channel
Phone
7.2
Chat
—
Email
—
In-person
—
Social
—
Web / App
—
-100+10
Recent reviews
JU
justinpaul
Phone · yesterday
+7.2
Returned an appliance without a receipt, they looked up the purchase and refunded it.
Speed +6.5Resolution +8Agent +7.5Ease +7