SupportScore

AT&T

Telecom · United States · 1 rating

-6.8

SupportScore

Resolution rate

0%

Avg. duration

35 min

Industry rank

#1 / 4

Trend (90d)

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Dimension scores

Speed
-7.0
Resolution
-7.5
Agent
-6.0
Ease
-6.5
-100+10

By channel

Phone
—
Chat
—
Email
—
In-person
—
Social
-6.8
Web / App
—
-100+10

Recent reviews

JU

justinpaul

Social · yesterday

-6.8

Asked me to message support privately, then the reply was a link to a page that does not work.

Speed -7Resolution -7.5Agent -6Ease -6.5
Rate AT&T